Frequently Asked Questions
Find answers to common questions about our platform, features, and billing. If you can't find what you're looking for, feel free to contact us.
General
PixelsAI is a professional-grade photo enhancement platform powered by advanced AI. We offer three modes: Fidelity for realistic enhancement, Creativity for reimagining photos, and Styles for artistic transformations. Our AI understands images at an object level, enabling intelligent enhancements beyond simple pixel manipulation.
Our Fidelity mode is specifically designed to maintain the authentic character of your photos. The AI analyzes contextual elements to ensure enhancements are complementary, not distracting. You have full control over the intensity, allowing for results from subtle improvements to dramatic transformations.
Technical
PixelsAI is a web-based service compatible with modern browsers like Chrome, Firefox, Safari, and Edge. No downloads are needed. We support JPG, PNG, WebP, and other common formats up to 10MB. For RAW files, we recommend converting to JPG first for optimal processing.
Our upscaling and deblurring tools use state-of-the-art AI models. Upscaling intelligently adds relevant details, not just pixels. Deblurring analyzes motion patterns to reverse blur while enhancing details, delivering remarkable clarity for various types of images.
Account & Billing
We offer flexible pricing with monthly or annual subscriptions and a pay-as-you-go credit system. New users receive free credits to try our service. All payments are securely processed through Stripe, and we never store your payment information.
Yes, security and privacy are core to our platform. We never store or share your photos or personal information. Uploaded photos are automatically deleted from our secure servers after one hour. We also prohibit the upload of any photos of children to ensure their safety.